No extra charge. No after-hours surcharges. David Bookshar picks up the phone. Your furnace dies at 2am in January, the AC quits on a 95-degree Saturday, the water heater starts leaking all over the basement. You call B&B and David answers. Not a call center. The guy who's going to fix it.
Day or night, weekends and holidays. There is no dispatch fee and no after-hours rate. If David can fix it that night, he fixes it that night. If he needs a part, he'll get your system safe, explain what's happening, and come back first thing in the morning.
Call (440) 988-2277. Day or night. A real person picks up.
For gas smells: get out first, then call your gas company, then call us. Don't touch any switches on the way out.
When you call (440) 988-2277, a real B&B technician answers. Not an answering service, not a national dispatch center. We'll ask what's going on, tell you what we think it might be, and give you an honest arrival time. No 4-hour windows.
We'll quote the repair before we start anything. If it's a straightforward fix, we handle it that visit. If it's something that needs parts we don't have on the truck, we'll tell you what the options are and how long it'll take.
Not every HVAC problem needs a 2am call. Here's a rough guide:
If you're not sure, call. We'd rather talk you through it and decide together than have you find out at midnight in January that it was more urgent than it looked.
"Came out on a Sunday, diagnosed the problem quickly, and even taught me some maintenance tips."Chris Zanella